Returns & Exchanges

At Authentic, we believe in the perfect fit and offer a seamless 30-day return policy for all unworn apparel and accessories. If your latest selection doesn't meet your expectations, we are committed to making your exchange or refund as effortless as your style.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached, ensuring the garments are in their original, unwashed condition.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.